RETURNS & EXCHANGES

Send us an email at support@ronniemac69.com with your order number and information to initiate a return/exchange.

 

RETURNS - Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with original tags.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.



REFUNDS - (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@ronniemac69.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.



EXCHANGES - (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@ronniemac69.com and send your item to: 

Ronnie Mac 69, LLC
43905 Limestone Drive 
Shawnee, Oklahoma 
74804

 


SHIPPING - To return your product, you should mail your product to this address: 

Ronnie Mac 69, LLC
43905 Limestone Drive 
Shawnee, Oklahoma 
74804



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

CONTACT US - If you have any questions on how to return your item to us, contact us at support@ronniemac69.com

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